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What about start trigger “Close button/when out” behavior?

CODE Marketing cloud offers seven types of start triggers. This section explains the “Close button/when out” actions.

Creative trigger timing when “Close button/when out” is set in the start trigger

The banner is displayed only when the user operates the browser in the following order.

  1. Clicking any place on the page.
  2. Clicking the browser X button or update button.
  3. Selecting “Cancel” when the “Leave?” dialog box is displayed.

▶ Dialog is displayed

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▶ Dialog cancel button clicked

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※ he banner is not displayed if the user clicks the X button on the browser or update button without clicking in the page.

※ If “Leave this page” is clicked after the “Leave?” dialog is displayed, the banner may be displayed for a moment when the browser tab is closed.

※ The content of the dialog differs depending on the browser.

※ If the “Close button/when out” start trigger is activated on a smartphone campaign page, a dialog for entering the URL banner appears on Android devices only, and the banner is displayed only when the dialog is canceled.