Start guide   ›   Web Customer Service Tool   ›   Campaign Creation

Campaign Creation

Publish/suspend/update campaigns

You must publish a campaign in order to activate it. Publish a campaign from the Campaign Dashboard.

Publishing a campaign

Click “Publish campaign” to publish a campaign. Once a campaign is published, its status is displayed as “Published”.

Suspending a campaign

Click “Suspend campaign” to suspend a campaign. Once a campaign is suspended, its status is displayed as “Suspended”.

Updating a campaign

You can correct the details of a campaign after it is created. To apply the changes, you must update the campaign. Click the “Update production environment” button to update the campaign. The creative will be updated with the current edited details.